We are seeking an Associate Director to join our client’s team to focus on insight, client relationships and thought leadership. You’ll be designing and delivering insight on complex projects, managing and developing clients, people and the team.
Covering a variety of commercial and public sectors on both tracking and ad hoc projects, with a varied and evolving scope. You’ll be working with people across the business including behavioural science, ethnography and analytics.
With a genuine interest in ‘the customer experience’ and its importance, you’ll be someone who loves building great relationships with your client, together with a genuine interest in their business issues. You’ll have a proven background in quantitative research within a market research agency, with experience of both continuous tracking surveys and ad hoc projects across methodologies.
Our client is the trusted advisor to the world’s leading businesses on all matters relating to measuring, modelling and managing customer relationships. They love doing research that has an impact and want to inspire clients to make better decisions. They harness their size and scale to enable their employees to ‘be the best me’. They celebrate everyone’s uniqueness, encouraging people to succeed, take the initiative and perform at their best.